FAQ
Frequently Asked Questions
- Previous versions of TeamViewer
https://www.teamviewer.com/en/download/previous-versions/previous-version-14x/?_ga=2.4478715.995188776.1682339391-425066578.1682097454
- Previous versions of TeamViewer
https://www.teamviewer.com/en/download/previous-versions/previous-version-14x/?_ga=2.4478715.995188776.1682339391-425066578.1682097454
- Previous versions of TeamViewer
https://www.teamviewer.com/en/download/previous-versions/previous-version-14x/?_ga=2.4478715.995188776.1682339391-425066578.1682097454
- Windows 11, version 24H2 won't install
https://answers.microsoft.com/en-us/windows/forum/all/windows-11-version-24h2-wont-install/c50f087f-3e2c-478c-9d9a-3af3f6d227f3
There may be some system issues, you can try to fix your system and drivers by following the steps below:
1. Clear Windows Update Cache
Sometimes corrupted update files can cause the installation to fail, and clearing the Windows Update cache may help:
Stop the Windows Update service:
Open Command Prompt as an administrator (right-click the Start menu > select Command Prompt (Administrator) or PowerShell (Administrator)).
Enter the following command:
net stop wuauserv
Delete the update cache:
Go to the C:\Windows\SoftwareDistribution\Download folder and delete all files in it.
Restart the Windows Update Service:
Enter the following command:
net start wuauserv
2. Run DISM and SFC scans
Corrupt system files may prevent the update from installing. Running a DISM (Deployment Image Service and Management Tool) and SFC (System File Checker) scan can help fix these issues:
DISM:
Open a command prompt as administrator.
Enter the following command:
DISM /Online /Cleanup-Image /RestoreHealth
This may take some time, please be patient.
SFC:
After DISM is complete, type:
sfc /scannow
Let it finish and then try the update again.
Disclaimer: Running Microsoft Safety Scanner can help you check if the system is disturbed or malicious software exists. To avoid any trouble for you, please back up all your personal files first to ensure you do not lose data.
3. Updating Drivers
Make sure your drivers, especially the graphics card and chipset drivers, are up to date. Outdated drivers may prevent the update from installing. You can visit the official website of the brand of your computer to download them.
After that you can try the override installation method to repair your system and install 24H2.
Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Community
- Windows PC에서 Apple 계정 생성하기
https://support.apple.com/ko-kr/108647
- Read Gmail messages on other email clients using POP
https://support.google.com/mail/answer/7104828?authuser=3&hl=en&authuser=3&visit_id=638785423435811166-2050397037&rd=1
Read Gmail messages on other email clients using POP
You can open your messages from Gmail in other mail clients that support POP, like Microsoft Outlook.
Step 1: Make sure POP is the best way to read your emails
- IMAP and POP are both ways to read your Gmail messages in other email clients.
- IMAP can be used across multiple devices. Emails are synced in real time.
- POP can only be used for a single computer. Emails aren't synced in real time. Instead, they're downloaded and you decide how often you want to download new emails.
Step 2: Set up POP
Important: You’re signed in to your work or school account: tina@offlineinc.com. To use POP, your administrator must turn it on. If you can’t find the option to forward messages, contact your administrator.
First, set up POP in Gmail
Important: After you turn on POP in Gmail, it may take some time to download your messages to your email client.
- On your computer, open Gmail.
- In the top right, click Settings
See all settings.
- Click the Forwarding and POP/IMAP tab.
- In the "POP download" section, select:
- Enable POP for all mail (even mail that’s already been downloaded)
- Enable POP for mail that arrives from now on
- Under “When messages are accessed with POP,” select what happens to Gmail’s copy of the message:
- Keep Gmail’s copy in the Inbox
- Mark Gmail’s copy as read
- Archive Gmail’s copy
- Delete Gmail’s copy
- At the bottom of the page, click Save Changes.
Next, make changes on your email client
Go to your client, such as Microsoft Outlook, and check these settings.
Incoming Mail (POP) Server pop.gmail.com
Requires SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server smtp.gmail.com
Requires SSL: Yes
Requires TLS: Yes (if available)
Requires Authentication: Yes
Port for TLS/STARTTLS: 587
If you use Gmail with your work or school account, check with your administrator for the correct SMTP configuration.
Server timeouts Greater than 1 minute (5 is recommended) Full name or display name Your name Account name, username, or email address Your email address Password Your Gmail password - Less secure apps & your Google Account
https://support.google.com/accounts/answer/6010255?sjid=3261833803659382159-NC&authuser=3
Less secure apps & your Google Account
Starting January 2025, less secure apps, third-party apps, or devices that have you sign in with only your username and password will no longer be supported for Google Workspace accounts. For exact dates, visit Google Workspace Updates. To continue to use a specific app with your Google Account, you’ll need to use a more secure type of access that doesn’t share password data. Learn how to use Sign in with Google.
If an app or site doesn’t meet our security standards, Google might block anyone who’s trying to sign in to your account from it. Less secure apps can make it easier for hackers to get in to your account, so blocking sign-ins from these apps helps keep your account safe.
Use more secure apps
If an app uses less secure sign-in technology, you might not be able to use it with your Google Account.
Apps that use only your username or password will create errors if they try to access your Google Account. These errors can appear as:
- “Invalid username”
- “Invalid password”
- “Unable to log in”
You can sign in to your Google Account from any third-party app that has the "Sign in with Google" option. In some cases you may need to remove your Google Account and then add it again on your device.
Give feedback about this article
- Beginning September 30, 2024: third-party apps that use only a password to access Google Accounts and Google Sync will no longer be supported
https://workspaceupdates.googleblog.com/2023/09/winding-down-google-sync-and-less-secure-apps-support.html
Updates
This official feed from the Google Workspace team provides essential information about new features and improvements for Google Workspace customers.
Beginning September 30, 2024: third-party apps that use only a password to access Google Accounts and Google Sync will no longer be supported
Friday, September 29, 2023
[Update - February 12, 2025]: Less Secure Apps will no longer be supported as of March 14, 2025.
[Update - January 27, 2025]: We have resumed rollout and final disablement is planned for March 2025. We will follow-up with a specific date in the coming weeks.
[Update - October 15, 2024]: Rollout for this update has been paused for the remainder of the year and will resume in January 2025. In the interim, GoogleSync and Less Secure Apps will continue to function as usual. We’ll share another update here when rollout resumes.
What’s changing
As part of our commitment to user safety, Google Workspace will no longer support the sign-in method for third-party apps or devices that require users to share their Google username and password. This antiquated sign-in method, known as Less Secure Apps (LSAs), puts users at an additional risk since it requires sharing Google Account credentials with third-party apps and devices that can make it easier for bad actors to gain unauthorized access to your account.
Instead, you’ll need to use the option to Sign-In with Google, which is a safer and more secure way to sync your email to other apps. Sign-in with Google leverages industry standard and more secure OAuth method of authentication already used by the vast majority of third-party apps and devices.
We previously announced this change in 2019, and are now ready to share an updated timeline regarding this change:
Access to Less Secure Apps (LSA) will be turned off in two stages:
- Beginning June 15, 2024:
- The LSA settings will be removed from the Admin console and can no longer be changed. Enabled users can connect during this time, but disabled users will no longer be able to access LSAs. This includes all third-party apps that require password-only access to Gmail, Google Calendar, Contacts via protocols such as CalDAV, CardDAV, IMAP, SMTP, and POP.
- The IMAP enable/disable settings will be removed from users’ Gmail settings.
- If you’ve been using LSAs prior to this date, you can continue using them until September 30, 2024.
- The LSA settings will be removed from the Admin console and can no longer be changed. Enabled users can connect during this time, but disabled users will no longer be able to access LSAs. This includes all third-party apps that require password-only access to Gmail, Google Calendar, Contacts via protocols such as CalDAV, CardDAV, IMAP, SMTP, and POP.
- Beginning September 30, 2024:
- Access to LSAs will be turned off for all Google Workspace accounts. CalDAV, CardDAV, IMAP, POP and Google Sync will no longer work when signing in with just a password — you will need to login with a more secure type of access called OAuth.
As part of this change, Google Sync will also be sunsetted:- Beginning June 15, 2024: New users will not be able to connect to Google Workspace via Google Sync.
- September 30, 2024: Existing Google Sync users will not be able to connect to Google Workspace. Here is how you can transition your organization off Google Sync. To find Google Sync usage in your organization, please go to the Admin Console, navigate to Devices > Mobile & Endpoints > Devices, and filter by Type: Google Sync.
See below for more specific guidance for admins, end users, and developers regarding this change.
Who’s impacted
Admins and end users
Getting StartedAdmins
Preparing your end users
In order for your end users to continue using these types of apps with their Google Workspace accounts, they must switch to a more secure type of access called OAuth. You’ll receive more information via email with affected users in your organization in the coming months. We recommend that you share the user instructions (included below) to help them make the necessary changes.
Mobile Device Management (MDM) Impact
If your organization uses a mobile device management (MDM) provider to configure IMAP, CalDAV CardDAV, POP or Exchange ActiveSync (Google Sync) profiles, these services will be phased out according to the timeline below:
June 15, 2024
MDM push of password based IMAP, CalDAV, CardDAV, STMP, POP and Exchange ActiveSync (Google Sync) will no longer work for customers who try to connect to an LSA for the first time.
If you use Google Endpoint Management, you will not be able to turn on "Custom Push Configuration" settings for CalDAV and CardDAV.
September 30, 2024
MDM push of password based IMAP, CalDAV, CardDAV, SMTP and POP will no longer work for existing users. Admins will need to push a Google Account using their MDM provider, which will re-add their Google accounts to iOS devices using OAuth.
MDM push of password based Exchange ActiveSync (Google Sync) will no longer work for existing users. Admins will need to push a Google Account using their MDM provider, which will re-add their Google accounts to iOS devices using OAuth.
If you use Google Endpoint Management, “Custom push configuration-CalDAV” and “Customer push configuration-CardDAV” (more details about the settings here) will stop being effective.
Scanners and other devices
If you have scanners or other devices using simple mail transfer protocol (SMTP) or LSAs to send emails, you’ll need to either: configure them to use OAuth, use an alternative method, or configure an App Password for use with the device.
End users
If you are using an app that accesses your Google Account with only a username and password, take one of the following actions to continue to access your email, calendar, or contacts. If you do not take one of the following actions by September 30, 2024, you will begin receiving an error message that your username-password combination is incorrect and you will not be able to log in.
Email Applications
Outlook 2016 or Earlier
Move to Microsoft 365 (formerly known as Office 365, a web-based version of Outlook) or Outlook for Windows or Mac, both of which support OAuth access.
Alternatively you can use Google Workspace Sync for Microsoft Outlook.
Thunderbird or another email client
Re-add your Google Account and configure it to use IMAP with OAuth.
The mail app on iOS or MacOS, or Outlook for Mac and use only a password to login
You’ll need to remove and re-add your account. When you add it back, select “Sign in with Google” to automatically use OAuth.
MacOS:
iOS:
Calendar Applications
- If you use an app that uses password based CalDAV to give access to your calendar, switch to a method that supports OAuth. We recommend the Google Calendar app [Web/iOS/Android] as the most secure app to use with your Google Workspace account.
- If your Google Workspace account is linked to the calendar app in iOS or MacOS and uses only a password to login, you’ll need to remove and re-add your account to your device. When you add it back, select “sign in with Google” to automatically use OAuth. Read more.
Contacts Applications
- If your Google Workspace account is syncing contacts to iOS or MacOS via CardDAV and uses only a password to login, you’ll need to remove your account. When you add it back, select “sign in with Google” to automatically use OAuth. Read More.
- If your Google Workspace account is syncing contacts to any other platform or app via CardDAV and uses only a password to login, switch to a method that supports OAuth.
All Other Applications
If the app you are using does not support OAuth, you will need to switch to an app that offers OAuth or create an app password to access these apps.
Developers
To maintain compatibility with Google Workspace accounts, update your app to use OAuth 2.0 as a connection method. To get started, follow our developer guide on using OAuth 2.0 to access Google APIs. You can also refer to our guide on OAuth 2.0 for mobile & desktop apps.
Users with personal Google accounts: In the coming weeks we will be removing the IMAP enable/disable toggle from your Gmail settings. IMAP access is always enabled over OAuth and your current connections will not be impacted. No action is required of users.
Availability
- This change impacts all Google Workspace customers.
Resources
- Beginning June 15, 2024: